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Sunday, August 01, 2010
  FAQ
 
General
Where can I purchase tickets for Hot Import Nights?
How can I register my vehicle and when I do, will I get a confirmation letter and information about roll in?
How do I get to the venue?
How many people can get in with my car?
Can I send you pictures from the event?
How old do you have to be to attend the show?
How early can I pick up the tickets?
How big are the vendor booths?
Do children get in free?
Where can I get information about vendor and sponsorship opportunities?
How can I become a model for Hot Import Nights?

Tickets
When will I receive the tickets?
What if I need to cancel my order?
What is the barcode for?
Why should I order online?
Can I use the "$3 off" or any other discount coupon with online ticketing?

Car Show Registration
When does roll in take place?
When do we need to bring our cars for setup of the show, and what do I need to do to prepare it for roll in?
When does the battery have to be disconnected?
When will I recieve the roll-in information?
What time do I need to be there?
I've made a few more modifications to my car, how can I send you the new changes?







General

Where can I purchase tickets for Hot Import Nights?

You can purchase tickets for each event in advance at hotimportnights.com/events. For online ticket purchases, we accept MasterCard, Visa and American Express credit cards as form of payment. Tickets sold online are the best way to minimize your wait in line and maximize your time in the venue.

How can I register my vehicle and when I do, will I get a confirmation about roll in?

You can register your vehicle online at www.hotimportnights.com through the Events section. Once we receive your registration, you will get an email providing detailed information on car roll-in, but it is also posted on our website. We sell out of show car space early so REGISTER EARLY! You may register at hotimportnights.com/events/.

How do I get to the venue?

Maps and driving directions are provided underneath each event listing on the HIN Tour Schedule page located here.

How many people can get in with my car?

If you are competing in the event, you may bring one passenger with you at the time of roll in. All others will have to wait until the doors open to the public before they can enter the facility. Tickets can also be purchased online (pick your show) in advance for those extra people that may be coming to support you at the show.

Can I send you pictures from the event?

Yes, please send a link to your pictures online to and, if selected, they could be included in our online HIN Photo Gallery. We also encourage attendees to share their photos with the other HIN enthusiasts by joining our social networking website HINcity.com and uploading the photos through your photo blog.

How old do you have to be to attend the show?

The event is open to all ages, however, be aware that the musical artists and models at the show may provide entertainment at a PG 13 level. Be prepared for the occasional bit of coarse language in musical lyrics and beach appropriate clothing.

How early can I pick up the tickets?

Usually the Will Call gates will open when the doors open. Some shows we open the Will Call Ticket claim area 1 hour prior to the show opening.

How big are the vendor booths?

Various sizes. Please call (949)789-7439 for ext. 228 further information and details.

Do children get in free?

Children 6 and under get in for FREE!

Where can I get information about vendor and sponsorship opportunities?

For vendor, advertising and sponsorship opportunities, please call our sales department at (949) 789-7438 ext. 228. One of our representatives will be glad to assist you and help you find the right package that works for your company.

How can I become a model for Hot Import Nights?

Our modeling director would love to hear from you. You can register for modeling consideration here. You will also enhance your consideration by joining HINcity and uploading your modeling portfolio. The more complete your profile is the more information we have to make an informed decision!

Tickets

When will I receive the tickets?

Online tickets are picked up at Will Call the DAY OF the event. Usually up to 1 hour prior to the gates opening.

What if I need to cancel my order?

Tickets are NON-REFUNDABLE... make sure you want the tickets before you purchase them.

What is the barcode for?

The barcode is used for Express entry into the venue with our Bar Coding scanning system.

Why should I order online?

To guarantee your entry into the event and to eliminate the hassle of purchasing tickets at the door.

Can I use the "$3 off" or any other discount coupon with online ticketing?

No, Discounted coupons are used only for tickets purchased at the door.

Car Show Registration

When does roll in take place?

Roll in usually takes place on Friday (day before the event), during the hours of 2-6pm & Saturday (day of event) 12-2pm.

When do we need to bring our cars for setup of the show, and what do I need to do to prepare it for roll in?

Roll in usually takes place on Friday (day before the event), during the hours of 2-6pm & Saturday (day of event) 12-2pm. More information on this can be obtained from your vehicle confirmation letters that you will receive via email shortly after you register your car.

When does the battery have to be disconnected?

For indoor events, the battery has to be disconnected immediately after your car is staged in the venue.

When will I recieve the roll-in information?

Usually 1 week prior to the show date.

What time do I need to be there?

Roll in usually takes place on Friday (day before the event), during the hours of 2-6pm & Saturday (day of event) 12-2pm.

I've made a few more modifications to my car, how can I send you the new changes?

There is no need to send us any information on new modifications, you will have time to add those adjustments to your Modification Card when you roll in.
 


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